catherine123 | | It's a very good enviroment at this resort especially the beach. I'm love it very much. The services is nice & the peoples around are very friendly.I booked a Deluxe Seaview room & it's very spacious. But I think the maintance for this resort still need a improvement on it. Because I found that the building quite old.
Anyway, I'm still have a enjoyable trip here. I'll come back again!!!
Date of stay: 2010 Jul | |
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lizache | | We came in the rainy season, of course it was a bit disappointing. The resort is big, and have this Balinese/Javanese style in each room. Rolling blind instead of fabric curtain, wooden parquet/planks for flooring, wooden bed replacing divan bed, etc. I understand why many customer's review here complain the resort is old. The style made it looked old, maybe it is supposed to looked old and ancient.
Overall, the resort is good. But this one that almost every hotel and resort failed - the buffet breakfast. They served few choices. The swimming pool is good. The beach is only in walking distant, ranging along the resort.
Date of stay: 2008 Dec | |
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 | 2008-10-16 16:37:41 |
cowieyan | | The hotel is not new but is quite clean and tidy. The staff is polite and helpful. The distance from the hotel to the turtle sanctuary is around 20 mins beach walk. The hotel is facing the beach- having a nice view. However, this is a warning for those of you who are planning to have the buffet dinner. Remember to take as much as you can in the first round, do not care whether you can finish or not in the first round and be there as early as possible. This is because the food served will NOT refill. This is very disappointing and dissatisfied. Other than that, the hotel is ok.
Date of stay: 2008 Sep | |
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angsiuwun | | The room is old and dusty. The room is not ready when we check in.
Room service is not fulfill customer's need. What we order also out of stock! The kedai kopi is the same.
Date of stay: 2008 Aug | |
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hubbyandkids | | Thanks to Cuti Teams!
We were there for our company trip on 30/05/08.
Overall i must thank to Hotel's staffs for their services rendered. good breakfast.. and the Dinner nite especially unforgetable.. thanks to Cik lina for the arrangements (sent little turtoises back to the sea, very touching ... )
Comments :-
1) Condition of the Hotel is a bit old..
2) have proper karaoke room for hotel guess .. not in the Pub .
Thanks
Date of stay: 2008 Jun | |
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khalidl | | Hotel is quite old and not satisfactorily maintained. Not friendly for children on stroller or wheelchair bound persons; too many stairs. Pool quite dirty. Generally staff are very warm and breakfast buffet can be improved.
Date of stay: 2008 Jun | |
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 | 2008-06-05 16:10:59 |
Peter | | Room Service very bad !! Not seriously look after customers need !! A lot room need to be improve !!
Date of stay: 2008 Jun | |
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SHA4858 | | kami tiba awal di impiana,tempat yang cantik.bilik nya sedikit usang,tapi pemanndangan yang cantik.makanan 1st class.sedap.all staff very friendly.next time have to go again
Date of stay: 2008 May | |
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MR AMIZI | | Walaupun kami sampai lambat di Impina kami dapati service yg diberikan bagus . mungkin kami guna cuti online reservation. Room ok look clasic and relax. Bfast agak kelam kabut mayb ada 2-3 company yg buat famili day. Swimming pool ok clean and big. Mayb next trip kami akan ke sana lagi
Date of stay: 2008 May | |
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| | 2008-05-05 13:44:25 |
LLY | | The staff - friendly.
Breakfast - not much choice. Quite boring with the food.
The room - Abit old. Lighting not good and the water pressure are low.
Date of stay: 2008 May | |
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gsdslover | | Front desk service is good, helpful and friendly.
The buffet breakfast is nice lots of food to choose from and worth the price too
Everything is good, except the rooms looks abit old and all though the rooms is all seaview but our room's view is totally block by the coconut tree so is abit disappointed on that.
Date of stay: 2008 Feb | |
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Xanaya | | Stayed here last January. We had a blast! The room was nice; cozy and clean. The beach was clean and beautiful. And the staff were friendly.
Can't say much 'bout the food though.. Lack of variety at breakfast time.. At dinner my steak was tough, so couldn't enjoy my dinner. But Kemaman town is nearby so u can find edible food there. There's this nice makcik place next to this D-5 24hrs convenience store that sells steamed rice with deep fried spice chicken,wayyy nicer than the hotel food.
But one thing they should definitely change is their pool closing time. 7pm! That's too early!! Baka! Thank goodness for the beach.
Date of stay: 2007 Jan | |
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| | 2007-05-04 20:21:33 |
cik_lin | | was there twice.like the place especially the seaview.totally in lurrve.but my second visit would the last one-one time,i was having my dinner at d cafe,askd for a cup of hot milo but they brought a pot of hot milo.second time-i askd for a deluxe room,they gave me a superior deluxe n forced me to pay for superior price.luckily,d front desk gal admitted her fault...however,the most memento thing about impiana was BOBOY-the small monkey.like a trademark to d place.
rating-4 stars for resort,2 stars -for the managemnt...
Date of stay: 2007 Feb | |
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xanaya | | Dropped by just now to check out the rooms. The Deluxe and Superior rooms do look as nice as in the pics.In fact, i kinda like the whole setting of it. A tad small, though. But i say well worth the price. Just so u guys know, the sofa in the superior room is a sofa bed and there's corporate rate for the rooms. And try to get the south wing if possible, it's said that the view from that side is better.
The beach is nice(it's the same stretch as Club Med's), but i didn't see any beach chairs around. The pool is rather big, plus they have sports rentals. So no problems there, i guess.
The girl/staff that showed me around was very informative(& friendly).So hopefuly the rest of 'em are like that.
Date of stay: 2006 | |
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anmz | | Very nice hotel with good scenery. Thanks to duty manager on 31 dec 2005 who manage to arrange for me very nice room.
All staff was really friendly.
Breakfast was really good especially nasi lemak. I'm really sure once i visit cherating again, Impiana was my first choice.
Date of stay: 2006 Jan | |
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azzazuri | | Nice scenery... good variety of food...
Date of stay: 2004 | |
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nurulh | | a good place for weekend escapade, relaxing and quiet with nothing much to do in the area.
the room is quite small, but the 4 poster bed is a plus.
variety for breakfast is ok, though can be improved.
the day bed and wood decor provides a rustic charm to the resort.
Date of stay: 2005 Q4 | |
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mohd hasni | | very nice place,smooth and calm......
receptionist very polite....I remember his
name HARRIS.....nice boy
.....breakfast...excellent...the beach so nice
the room...so traditional..with 2 TV and 2 ceiling fan......
bathroom...okay..plenty space...
overall....i rate it 95/100%
-5% for climbing a stairs but it's okay...
looking forward for vacation for the future..
thanks'
Date of stay: 2004 Dec | |
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fzratm | | The rooms was superb in term of decoration and worthiness. Nice day bed in the room where you can relax. The foods are nice and the place is quite serene and peaceful. Worth to have it a go!
Date of stay: 2003 Jun | |
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Intan | | The room was nice. But the F&B need some improvement. They lack of variety. | |
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